1. All the dresses we made will be a little different from the original picture you see on the website , and the size will be more or less big or small between 1 to 3 cm.
2.The lowest value will be remarked on the package, But we can not control tax. Please understand if customs charges tax. wish you can first know of this, such as UK,Canada, Brazil, Mexico, France, etc.
3.When you have placed the order ,our processing time is 15-25 days. If you are urgent, you may pay extra for rush fee.
4.If your size is plus size 18W ,20W,22W,24W,26W, you need to pay extra $30.
5.If you are from BRAZIL, please give us your CPF in the message box when you make payment. We can not post the parcel without the CPF. Thanks for your understanding!
In normal case, the delivery time is 5-15 days for most countries. The Brazil may be around 30 days. It according to the customs of different countries.
2.Special Line to France, UK, AU and most European countries
The package will sent by EMS in China and DPD in destination. It takes 5-7 workdays to arrive to the destination. It is free of customs fee in normal. If you choose this shipping way, the postage will around $20 -$25.
3.Aramex to Saudi Arabia, Qatar, United Arab Emirates, etc
It is a fast delivery way for the above countries. Only cost around 5-7 days on delivery. But the postage will be about $30-40
4.The Four Main Expresses. DHL, UPS, TNT, Fedex
1. If you are satisfied with our products, please kindly give us five stars feedback.
2. Please feel free to contact with us before leaving Neutral or Negative feedback. We will spare no efforts to solve the problems for you.
Almost all the products can be returned except the custom made ones. Please keep the dress brand new with original tags and label on.
Please contact us before you sent the dress back!
We will give you the return details. If you just return to the dress to the address on the package, we can not get it and refund you.
1. If you find the dress in wrong color or measurements, please send us clear photos within 3 working days since you receive the dress. You can return and refund or change the dress.
2. If there is obvious quality problem with the dress, such as large dirt, broken or defects surface, please send us clear photos within 3 working days since you receive the dress. You can return and refund or change the dress.
3.If it is not the quality problem, we will deduct the postage when we refund you.