Dear friends,welcome to Raisevern!
- If you have no idea about choosing size,please contact us and provide the height,age and weight of your kid.
- We usually shipping out your order in 3 days after the payment is confirmed.
- It usually take 10-25 days to USA(via e-packet),10-30 days to ES/NL/FR/UK/IL,20-60 days to RU/CL/PL,30-90 days to BR,25-60 days to other countries.It is estimated delivery time,we cant do that guarantee due to the complex international package.
- If there is some problem of your order,just contact us before you open a dispute,we will provide a better solution than the dispute.
- We attach importance to custom service,we will provide coupon or gift if you add our store to your list or returning customer.
| Tips:Please allow 1-3cm error due to hand measurement.|
Q:When will the product be shipped?
A: We will send your item in 4 days after your payment
Q: When can I get my product?
A: It usually takes 10-25 days to USA (via e-packet), 10-30 days to ES/NL/FR/UK/IL, 20-60 days to RU/CL/PL, and 30-90 days to BR, 25-60 days to other countries. It is estimated delivery time, sometimes may delay one more week, mainly depend on your Country’s Customhouse. We can’t do that guarantee due to the complex international package.
Q:How to choose the right size?
A:We will give a suggest of age and height,if your kid is chubby,please choose a size bigger.
Q: What should I do if I not receive the product?
A:If long time not receiverd,please contact us to check the package,don’t open the dispute directly,we will provide a good solution to you.
Q:What should I do if I dont like the products or it is flawed?
A: Please contact us to get the solution,we will reply you soon about your problem.We will resend or refund according to your requestion.Dont open the dispute before we reach an agreement,thanks.